Shipping policy

  1. Shipping, Ordering & FAQs

    How do I check the status of my order?

    Orders are processed within 1–2 business days, and you’ll receive a confirmation email with tracking details as soon as your order ships.
    Didn’t get your confirmation or tracking info? No problem—just email us at contact@goldenlabsupplements.com or use the contact form on our website and we’ll help you out ASAP.

    How long does shipping take?

    We currently ship within the United States only.
    Standard delivery takes 3–7 business days (not including the 1–2 day processing window).

    Please note: We are unable to ship to APO/FPO/DPO addresses or outlying U.S. territories including Alaska, Hawaii, and Guam.
    Delays may occur due to external factors, but we always work to get your order to you as fast as possible.

    Do you cover import taxes or customs fees?

    We ship only within the U.S., so international taxes and duties do not apply.

    Is your website secure with my personal information?

    Absolutely. We use SSL encryption to keep your information safe. Your credit card details are never stored and are only used securely during checkout.

    How do I order on your website?

    Just find the product you want, click "Shop Now," fill in your shipping and billing info, and you’re all set. We’ll ship your order right away.

    Do you offer a quality guarantee?

    Yes! We stand behind our product. If something’s not right—whether you’re not satisfied or your order arrived damaged—reach out to us and we’ll make it right.

    How can I contact customer support?

    Easy. Email us anytime at contact@goldenlabsupplements.com or use the contact form on our website.

    How do I change or cancel my order?

    If you need to make changes or cancel your order, please do so within 24 hours of placing it.
    You can use the link in your confirmation email or email us at contact@goldenlabsupplements.com.
    Please note: Once an order has been packed or shipped, it cannot be modified or canceled.

    Do you offer refunds?

    Yes—we offer a full refund if you’re not satisfied.
    Visit our Refund & Returns page for complete details.
    Still have questions? Email us at contact@goldenlabsupplements.com and we’ll be happy to help.